Oracle AppsWorld is a premier Oracle Applications event held every year. Focusing on a number of areas such as a hands-on learning environment full of innovative technology, training, solutions, strategy, and education, AppsWorld is more than just a conference.

The four-day event draws participants worldwide, from customers to systems integrators to developers. The event helps current and potential Oracle users get the tools and resources they need to 'Outsmart', 'Outrun', and 'Outperform' their competitors while leveraging Oracle applications.

CRM Solutions have become a key highlight of the Oracle 11i e-Business Suite. In this year's event that is being held in San Diego, California from January 20 to 23, Oracle is showcasing the CRM suite of business applications and capabilities.

The discussion on January 21 is centered on the CRM capabilities in the Service aspects of business. co-presenting with Oracle are Trianz and Cisco Systems, illustrating a real life implementation of CRM Solutions recently program managed at Cisco by Trianz.Join us for discussion at Oracle AppsWorld on January 21 at 1.00 pm in Room 29C and learn about Oracle CRM capabilities and how to implement them successfully! For more information on AppsWorld, visit http://www.oracle.com/appsworld/sandiego/conference

About Trianz
Trianz is a professional services Firm based in Santa Clara, and provides clients with management consulting, systems integration, outsourcing and offshore solutions. For information on how we can assist you, contact services@trianz.com
More information about Trianz can be found at www.trianz.com

About Cisco Systems
Cisco Systems, Inc. (NASDAQ: CSCO) is the worldwide leader in networking for the Internet. Cisco news and information are available at www.cisco.com Cisco equipment in Europe is supplied by Cisco Systems International BV, a wholly owned subsidiary of Cisco Systems, Inc.

About Oracle Corporation
Oracle Corporation (NASDAQ: ORCL) is a worldwide leader in business applications and database software. Oracle suites of 11i ERP, CRM and other Internet applications are helping customers realize the benefits of integrated platforms and the Internet.
For more information, visit www.oracle.com