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Business Applications Management
 

Trianz provides a variety of managed services to help companies deal with both routine IT activities and unforeseen challenges. Recognizing the varying range of complexity and support needs of different clients, Trianz offers the following applications management services.

  • Applications Support - Trianz provides Level 1, Level 2 and Level 3 support for users and the IT organization to address day-to-day user challenges, minor applications fixes, etc., to ensure uninterrupted applications uptime.
  • Applications Life Cycle Management - Trianz provides clients with services to smoothly manage business application life cycles. Our services encompass new implementations or upgrade planning based on evolving business needs, implementations and continued support; and the management of complex implementations.
  • Advanced Applications Support Services - In a rapidly changing business and security environment, IT organizations must ensure services continuity. Trianz provides advanced services to clients that cover a range of infrastructure planning, security management and business continuity services that help them address these issues. Trianz has world-class capabilities to deliver reliable applications management services for worldwide clients. Here are the key highlights:
    • An ISO 9001: 2000-certified delivery center in Bangalore, India
    • A highly trained global workforce supported by state-of-the-art infrastructure and proven methodologies
    • Partner status with major applications providers such as Oracle, Siebel and PeopleSoft
    • Business relationships with major hosting services worldwide

With a strong portfolio of consulting services and real world experience in several domains, Trianz offers strategic capabilities that go beyond lowering IT operations costs. Our services help clients focus their IT organization on the core needs of the organization. We assist clients in extending the capabilities of their IT organizations to scale dynamically, keep costs in check and improve service levels to internal customers of IT services.

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