Our engagements leverage our dual-shore model, where front-line engagement teams work with clients onsite and are supported from delivery centers in India. Seamless coordination is ensured by the active involvement of senior executives at Trianz corporate office at Santa Clara, USA. The teams mirror each other's engagement/solution mix to ensure coordinated process management.

Our delivery model is built on four key aspects:

• Key client management through dedicated delivery managers to ensure that the clients get the full benefit of our business and process expertise.
• High levels of service driven by a personalized partnership with client sponsors.
• Well defined and efficient engagement sales, structuring and management processes that are customized to the needs of specific clients and engagements.
• Support from HR and administrative support processes. Our approach delivers an extremely effective management model that provides leadership, efficiency, predictability and smoothness of operations, and the ability to scale in non-repetitive or unforeseen situations.