The retail industry has evolved during the past decade with trends like e-commerce and social media that have become integral to how retailers take a strategic look at their business. Traditionally working on thin margins, in today's retail environment it is even more important to sharply scrutinize the cost of operations. Along with these challenges, there are evolving pressures – higher customer expectations, new technologies, fluctuating seasonal demands, customer price sensitivity, fierce competition, globalization, and customer retention.

Given the challenging retail environment, Trianz firmly believes that strategic business execution is a key pillar to success in the retail business, and an imperative to overcoming formidable challenges more efficiently and effectively. As a Trianz partner, our clients receive advantages that can enhance efficiency, improve time-to-market, optimize production, and reduce the cost of ownership of supply chain solutions to improve enterprise-level decision-making.

To build and retain strong customer relationships retail providers need to reach customers through the avenue of multi-channel distribution. Retailers also need to provide customers and suppliers with relevant information about new products, market conditions, and price variations. Trianz retail solutions enable clients to achieve customer retention, operational efficiency, productivity, distribution, geographical reach, business goals, and ROI. Trianz provides consulting and IT services to solve complex business problems in the following areas:

	Food and Grocery. Trianz provides business and enabling technology solutions. Our extensive experience in retail enables us to deliver innovative and customized IT solutions to food stores and grocery chains. Areas of expertise include: Product information management, order processing, inventory planning, global data synchronization, RFID Implementation, pricing, POS, online retailing, and content management.
	Specialty. We help specialty retail overcome the challenge of winning competitive strategies over retailers who offer different choices at low prices, while helping businesses achieve targeted business results. Trianz understands the needs of specialty retailers and provides them with real-time innovative solutions. Our solutions help in logistic cost optimization, lead time reduction, and maximization of customer service and business profits. Areas of expertise include: Merchandising, ecommerce, and inventory planning.
	Pharmaceuticals. Our integrated services enable pharmaceutical retailers to identify new opportunities, achieve real-time results, improve compliance, and avoid manual errors through leverage of innovative solutions. Areas of expertise include: Economic volatility, pricing, and competitive challenges.
	Consumer Electronics. Trianz brings robust industry perspectives coupled with the proven expertise of our teams to enable consumer electronics retail clients to meet their business objectives. Areas of expertise include: Demand management, planning, financial planning, P&L forecasting, and platform application selection.

Serving the retail industry, Trianz provides many customized solutions including radio frequency identification (RFID), mobile point of sale (POS), data analytics, integrated multi-channel retailing, database management, data warehousing, business intelligence (BI), CRM applications, SCM applications, workforce management, leadership and talent management, and merchandising solutions.

Our integrated service offerings enable retailers to achieve high performance, optimize logistics costs, improve overall efficiency, forecast market trends, outperform competition, synchronize inventory and sales, enhance customer experience, improve customer intimacy, enhance customer satisfaction, and meet strategic business targets.