Trianz and ServiceNow Can Help You Create Truly Differentiated Value for IT & Your Business

Accelerate ServiceNow adoption to maximize your team's potential and drive new business outcomes. Our strategic initiatives foster tactical wins that allow your business to create new offerings and drive new routes to market.

  • Reduced Opex & Capex
  • Reduced Time to Value
  • Shorter Release Cycles
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Trianz Unlocks the Business Value of ServiceNow

ServiceNow is changing work for the better and Trianz will help you to do more, faster. Whether your focus is reduced expenses, improved customer service, faster delivery or creating new offerings, Trianz can help make you successful. We leverage years of experience with multiple deployments and integration to focus on making your existing capabilities stronger. We bring you new capabilities faster and leverage a hybrid delivery model based around templated solutions to accelerate adoption and mastery of your ServiceNow platform building off your existing infrastructure.

IT Operations Management

ServiceNow ITOM enables new ways to drive IT capabilities that realize business value more quickly. Trianz is one of the most experienced organizations in the world at discovery, dependency management and service mapping.

We can help you with event, fault and incident management through enrichment, automation and creating business context to reduce mean time to repair (MTTR) and help you define and minimize service impact. By leveraging orchestration and cloud management, we can help you smartly expand infrastructure to maximize your existing investment while accelerating adoption of cloud flexibility.

IT Service Management

ITSM is the foundation of the ServiceNow platform. Trianz will help you to build the strategic initiatives that take the power of ITSM across the organization. Bridging the gap between IT and the business is the acme of skill in IT.

Trianz has the tools and experience to expand the value of the platform. Whether the focus is ITIL v3 foundational capabilities or leveraging process managers to deliver code faster, we can help you be successful.

Project Portfolio Management

The ability to manage the demands of the business is at the heart of ServiceNow Project Portfolio Management (PPM). The seemingly unending demands of the business with stretched IT resources can be difficult to manage, but with PPM Trianz brings a tool, process, and methodology to balance the goals of the organization with best fit resources allowing you to rapidly respond to changing market needs.

We can help you manage the fundamentals – resource tracking, time sheets, Gantt charts and other reporting. We can help you build integration to existing systems and deliver the ability to migrate to a single source of truth with ServiceNow to modernize dashboards and reports to a single system. Your Project Management Office will reap the benefits of centralized demand management, forecasting and reporting allowing for much greater productivity and responsiveness.

Human Resources

Trianz can show you how to unlock the power of ServiceNow to reduce management of most HR tasks by as much as 30%. By creating an engagement system, employees have much greater capability for Self Service that reduces response time, creates greater flexibility and greatly improves employee engagement and improves satisfaction.

We can help you build a platform that not only simplifies the overall user experience, but also helps you gain new insights on HR services and how to improve upon them. We'll identify how to streamline workflows, where to focus on employee self service, how to expand knowledge management and link to service requests, and where to leverage existing capabilities, all leading to better morale, improved customer service, and a more effective work force management team.

ServiceNow Steady State

ServiceNow can be a remarkable asset for your organization. The value of the SaaS in providing continuous updates and maintenance is a boon for your busy IT teams. However, we often see untapped potential as the platform is put on "set it and forget it".

Trianz provides clients with ServiceNow experts who focus solely on providing continuous value to the business - new dashboards, reports, workflows, automation, testing, etc. This capability allows you to realize the full potential of ServiceNow for your business and create new conversation with business leaders and application owners.

ServiceNow Express

Express is a nimble entry for ITSM allowing smaller teams the same great platform as larger enterprises enjoy. Trianz offers a simplified deployment based on best practices that will allow you to rapidly launch your new instance and get immediate value.



Resources

Meet with a Trianz ServiceNow Expert


Testimonials

Trianz ServiceNow Experts

Ira Horowitz

VP
Client Relations

KC Sreeram

VP
ITSM

Heath Newburn

Director
ITSM
Suresh Yellanti

Suresh Yellanti

Associate Director
ITSM

100+
Engagements

End to End
Automation Specialty

Fortune 1000
Clients

ServiceNow Authorized
Bronze Partner & Reseller

Proprietary
Reference Architecture