Exceed Buyers’ Expectations with Innovative Omni-Channel Order and Fulfillment

Seamless user interfaces. Faster fulfillment. Thanks to digital marketplaces like Amazon, Google and Jet.com, this is the new standard for multichannel ordering and tracking. There is opportunity to rise to the occasion but first, you will need to take customer service to the next level with modern fulfillment strategies and digital systems.

Take the brakes off your fulfillment. Bring your time-to-market up to speed with a seamless cross-channel order experience, backed by agile and integrated warehousing imperatives. Gain competitive advantage in the warehouse with robotics, wearables, voice ordering, and auto-guided vehicles. See your fulfillment strategies rigorously improve when KPIs, metrics, and data visibility are extended to all parts of the process -- from the digital marketplace to the warehouse. With the transformative power of cloud-enabled warehouse management systems, integrated with inventory, order, and shipping imperatives, you can become the agile, customer-centric provider want you to be.

Building Blocks

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Transformational Effects
  • Customer engagement from order to fulfillment
  • Obsessive innovative customer service
  • Rigorous digital fulfillment
  • Customer satisfaction
  • Enhanced revenue
  • Reduced cost and improved margins
  • Insight-driven operational improvements
ORCHESTRATING THE TRANSFORMATION WITH TRIANZ

Through digital strategies, comprehensive roadmaps, and process and technology deployments, Trianz helps Fulfillment and Operations leaders drive enhanced ‘first experiences’ for customers. We help you:

Get a comprehensive understanding of customer expectations, omnichannel ordering and fulfillment models, best practices and new technologies. Our research team will conduct the research to help you deliver a unique service fulfillment experience.

Define your operations from order to receipt of products and services. With a roadmap of business and integrated technology capabilities covering internal and 3PL providers, you can plan ahead to deliver a high visibility experience throughout. 

Experience the benefits of partnership with Trianz Global Technology Services. We will work closely with your business to align order management, inventory, and direct 3PL shipping imperatives with customer experience goals.

See consistent issue resolution and performance SLAs with ongoing governance of end-to-end systems. Our managed services model covers operations maintenance and inclusion of new innovations for web, mobile, social, and cloud services technologies. 

Get a comprehensive understanding of customer expectations, omnichannel ordering and fulfillment models, best practices and new technologies. Our research team will conduct the research to help you deliver a unique service fulfillment experience.

Define your operations from order to receipt of products and services. With a roadmap of business and integrated technology capabilities covering internal and 3PL providers, you can plan ahead to deliver a high visibility experience throughout. 

Experience the benefits of partnership with Trianz Global Technology Services. We will work closely with your business to align order management, inventory, and direct 3PL shipping imperatives with customer experience goals.

See consistent issue resolution and performance SLAs with ongoing governance of end-to-end systems. Our managed services model covers operations maintenance and inclusion of new innovations for web, mobile, social, and cloud services technologies. 

Technology Capabilities

Tools for Fulfillment

  • Demandware
  • IBM
  • Infor
  • Oracle
  • Manhattan Assoc.
  • Salesforce.com
  • SAP