Transforming Sales as Value-Added Partners in Customers’ Journey

The digital era has reshaped buyer behavior. Gone are the days of the uninformed shopper; with instant access to products and services information, much of the selling work is done before buyers have even spoken to a distributor. To excel in the digital era, salespersons must enter every interaction as trusted advisors, wielding the knowledge to make every interaction as personalized as possible.

Give sales the advantages that come with seeing the big picture. Shape ordinary customer interactions into something greater by integrating relevant data from all corners of your organization—research, marketing, sales, service, operations, finance, and more. See sales from a different vantage point when you can look beyond channels, geographies, and product lines to determine which deals are the most profitable for your business. Strengthen your decision-making with the ability to monitor performance across a multitude of areas—top line growth, margins, channels, sales productivity and compensation in both current and predictive contexts. When CSOs have the full picture, the difference is dramatic—from more informed decisions and effective sales strategies to increased levels of performance and productivity.

Building Blocks

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Transformational Effects
  • 360-degree view of customers
  • Customer experience redesign
  • Improved channel productivity
  • Revenue and margin performance
  • Sales productivity improvement
  • Effectiveness of sales campaigns
ORCHESTRATING THE TRANSFORMATION WITH TRIANZ

Sales analytics can have a significant impact on productivity and profit, yet there are still challenges to be overcome. Trianz helps CSOs to:

Drive sales with a deeper understanding of sales team effectiveness and engagement at every stage of the buyer journey. Our analysts will provide CSO-level research on emerging markets, sales enabling technologies, and best practices in analytics.

See top challenges prioritized, and transformational objectives and goals defined. We will assess your environment and recommend an approach that significantly elevates sales performance, forecast accuracy, customer engagement, and conversions.

Implement the right analytics tool for their organization, along with KPIs and reports. We will facilitate integration and seamless exchange of data across all relevant systems and run tests with leading sales reps to ensure a successful rollout.

Foresee future needs—from development to training to staffing—and benefit from training programs designed to help sales take full advantage of their analytics platform. Our managed service model supports the daily needs of CSOs and sales leaders.

Drive sales with a deeper understanding of sales team effectiveness and engagement at every stage of the buyer journey. Our analysts will provide CSO-level research on emerging markets, sales enabling technologies, and best practices in analytics.

See top challenges prioritized, and transformational objectives and goals defined. We will assess your environment and recommend an approach that significantly elevates sales performance, forecast accuracy, customer engagement, and conversions.

Implement the right analytics tool for their organization, along with KPIs and reports. We will facilitate integration and seamless exchange of data across all relevant systems and run tests with leading sales reps to ensure a successful rollout.

Foresee future needs—from development to training to staffing—and benefit from training programs designed to help sales take full advantage of their analytics platform. Our managed service model supports the daily needs of CSOs and sales leaders.

Enabling Technologies & Processes

Tools for Sales Analytics

  • Salesforce Sales Cloud
  • InsideSquared
  • Tableau
  • Oracle

Enabling Processes

  • Segmentation analytics
  • Propensity to buy analytics
  • Channel optimization analytics
  • Salesforce optimization analytics
  • Sales incentive compensation analytics
  • Demand forecasting analytics
  • Pipeline management analytics
  • Cross-sell/up-sell analytics
  • Customer retention analytics
  • Master data management (for data cleansing, 360° customer view)