Enhance your customer experience to drive interaction and growth

Gone are the slow and cumbersome days of shoppers’ purchase journeys. In the age of the millennial, your customers make decisions faster and demand instant access to the information they need to do so. They expect you to be able to communicate via their channels of choice and demand interactions that are as compelling and creative as they are human. A robust digital presence of your company is, therefore, critical for your business to meet these expectations and deliver persuasive customer journeys.

Trianz offers consulting services for you to create a robust online presence and an integrated digital strategy that ensures your business reaches buyers earlier in their purchase journeys and guides them through every stage. We help your company offer a segmented, multichannel digital marketplace that speaks to your customers in an authentic voice. Only then can you improve customer experiences and drive smart interactions to build a world-class presence for your brand.

TRANSFORMATIONAL EFFECTS
  • Multi-segment coverage
  • Compelling, repetitive interactions
  • Reciprocal relationships
  • Social connectedness
  • Customer ambassadors
  • Revenue and profitability
ORCHESTRATING THE TRANSFORMATION WITH TRIANZ

To build an integrated and differentiated customer experience across every channel and achieve loyalty and growth, we help your Chief Digital Officers:

Understand multichannel digital marketplaces and customer experience designs for your industry and business. We conduct research on a broad and a specific array of topics across buyer segments, products and services, global geographies and competitors to present insights that shape strategies to reach the right customers across targeted demographics.

Develop digital presence strategies to build a differentiated online brand. Using creative studio techniques, we analyze and build unique experiences and customer-centric designs, content, and commerce. Leveraging the latest digital solutions, our team of experts enables you a thriving digital channel to drive customer experience, effective campaigns, and predictability for downstream organizations.

Ensure optimal digital presence of your company, a transformed and elevated brand image, seamless customer experience and throughput using integrated multi-dimensional technologies. We integrate marketing technologies for digital marketing campaign evaluation, combine sales tools with downstream applications, and enable end-to-end delivery of solutions and services leveraging a global delivery model.

Meet demanding SLAs for managing the integrated technology landscape. Our Global Technology Services (GTS) Practice provides ongoing operations and governance of digital systems with availability and performance. We further offer continuous research, content creation, and rationalize digital presence to maximize output.

Understand multichannel digital marketplaces and customer experience designs for your industry and business. We conduct research on a broad and a specific array of topics across buyer segments, products and services, global geographies and competitors to present insights that shape strategies to reach the right customers across targeted demographics.

Develop digital presence strategies to build a differentiated online brand. Using creative studio techniques, we analyze and build unique experiences and customer-centric designs, content, and commerce. Leveraging the latest digital solutions, our team of experts enables you a thriving digital channel to drive customer experience, effective campaigns, and predictability for downstream organizations.

Ensure optimal digital presence of your company, a transformed and elevated brand image, seamless customer experience and throughput using integrated multi-dimensional technologies. We integrate marketing technologies for digital marketing campaign evaluation, combine sales tools with downstream applications, and enable end-to-end delivery of solutions and services leveraging a global delivery model.

Meet demanding SLAs for managing the integrated technology landscape. Our Global Technology Services (GTS) Practice provides ongoing operations and governance of digital systems with availability and performance. We further offer continuous research, content creation, and rationalize digital presence to maximize output.

ENABLING TECHNOLOGIES

Tools for Digital Presence

  • Adobe
  • Hootsuite
  • Marketo
  • Oracle
  • Salesforce.com
  • SAS