ServiceNow ITSM Migration

Trianz has always believed in taking a long-term view of things. Key illustrations of this belief are the robust partnerships we have forged over time with industry leading technology providers. One such valued engagement is with the US-based cloud computing conglomerate, ServiceNow.

It is common knowledge that modern day enterprises face myriad challenges in crafting an effective implementation strategy and approach. Consequently, they need appropriate assistance on discovering dependencies, eliminating them to the extent possible, and achieving key milestones for business adoption.

Trianz radically transforms IT service management and delivery, helping businesses to modernize. As an authorized Bronze Partner, we unlock cloud computing’s exponential business value to help clients succeed through:

  • Reduced expenses
  • Improved customer service
  • Expedited delivery
  • New service offerings

We leverage a hybrid delivery model, based on templated solutions, to accelerate adoption and mastery of the platform by clients, building off of their existing infrastructure. Our experience with multiple deployments and integrations make clients’ existing capabilities stronger and seamless. The platform’s cutting-edge IT Operations Management, Enterprise Service Management, PPM, HR, Continuous Improvement Program and Express capabilities simplify service catalog automation, SCCM integration, cloud automation, and monitoring. As a next generation SI, we exponentially enhance clients’ reporting, performance and service-level management.

Key Benefits

  • Builds strategic initiatives that disseminate the power of Enterprise Service Management throughout an organization
  • Delivers code faster, whether the focus is ITIL v3 foundational capabilities or leveraging process managers
  • Bridges the gap between IT and the business

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  • Improves customer experience | Accelerates service delivery | Reduces operational and delivery costs
  • Simplifies customer interactions | Automates the fulfilment process | Expands visibility of organizations

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  • Scales up effortlessly | Improves efficiencies | Eliminates waste through automation
  • Enables event, fault and incident management through enrichment, automation and creating business context
  • Reduces mean time to repair (MTTR) | Defines and minimizes service impact

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We focus on business outcomes to identify winning strategies that maximize organization's potential. Click to watch Joint Trianz-SNOW video on ‘Strategy’

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ITOM is about being proactive. It enables a better customer service experience by anticipating and solving problems.

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WHY TRIANZ?

Trianz is a rapidly growing global professional services firm, facilitating strategic Digital Evolution for clients. We take out the fear associated with change by simplifying solutions and helping enterprises realize their full business potential and value.

Offer Details

Let Trianz implement the Core ITSM Capabilities and 5 Service Catalogs for only $75,000, in under 100 days.  Ask us How

Insights

Your IT operations are more than just a series of requests and fixes. Click to learn how

Your IT operations are more than just a series of requests and fixes. Click to learn how

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Effective ITSM needs to be as specific and unique as the organization it serves. Click to learn how

Effective ITSM needs to be as specific and unique as the organization it serves. Click to learn how

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Trianz will deploy a Service Now based service management foundation within 100 days. Click to learn how

Trianz will deploy a Service Now based service management foundation within 100 days. Click to learn how

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Experiences

PROCESSSERVED

A Fortune 500 engineering services company needed to address implementation process gaps caused by a highly decentralized...

PROCESSSERVED

A Fortune 500 engineering services company needed to address implementation process gaps caused by a highly decentralized...

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CLOUDSERVICING

A leading data center hosting services company was finding it difficult to support its IT processes, and efficiently manage changes ...

CLOUDSERVICING

A leading data center hosting services company was finding it difficult to support its IT processes, and efficiently manage changes ...

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CLOUDMANAGEMENT

A leading logistics provider wanted to optimally leverage its asset management function, making creating software compliance results easier.

CLOUDMANAGEMENT

A leading logistics provider wanted to optimally leverage its asset management function, making creating software compliance results easier.

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Testimonials

GAP ANALYSIS

CTO, Fortune 500 engineering services company – “Trianz has not only proactively addressed our business needs, but has also enabled self-service.”

GAP ANALYSIS

CTO, Fortune 500 engineering services company – “Trianz has not only proactively addressed our business needs, but has also enabled self-service.”

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SERVICE CATALOG

Director – IT, Leading data center hosting services company – “Trianz is a class apart when it comes to doing the right thing; always...”

SERVICE CATALOG

Director – IT, Leading data center hosting services company – “Trianz is a class apart when it comes to doing the right thing; always...”

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ASSET MANAGEMENT

Senior Director – Service Delivery, Leading logistics provider – “Collaborating with Trianz has been profitable for us both in business ...”

ASSET MANAGEMENT

Senior Director – Service Delivery, Leading logistics provider – “Collaborating with Trianz has been profitable for us both in business ...”

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