Infrastructure monitoring is an integral part of IT operations management (ITOM). Enterprises need to keep close tabs on their IT foundation to identify and proactively remediate problems before they disrupt your services. Without proper monitoring, complications can compound quickly and lead to widespread problems, leaving your IT department scrambling to fix the issue.
To overcome this, you can leverage infrastructure monitoring tools. These tools are always-on in the background, assessing resource utilization, network latency, and system warnings or errors. This helps to build a picture of the demand for your services, and how that demand mayAt Trianz, we believe that infrastructure monitoring is an essential part of preventing service problems. These tools can also help you to identify malicious activity and non-performant applications, so you can further optimize and secure your network. In the long term, this will help you build a resilient and reliable IT infrastructure that your enterprise can grow upon confidently into the future. be causing performance or stability problems on your servers or your wider network.
At Trianz, we believe that infrastructure monitoring is an essential part of preventing service problems. These tools can also help you to identify malicious activity and non-performant applications, so you can further optimize and secure your network. In the long term, this will help you build a resilient and reliable IT infrastructure that your enterprise can grow upon confidently into the future.
There are plenty of benefits to increasing your visibility into the state of your infrastructure. You will find many cloud-native monitoring solutions on the market for enterprises that operate in the cloud. Some enterprises may also use multiple cloud platforms (multi-cloud) or have an on-premises data center that integrates with a cloud platform (hybrid-cloud).
Benefits of infrastructure monitoring include:
Data-Driven Insight – Before you can take meaningful action, you need access to insight. By implementing an always-on infrastructure monitoring solution, you can start generating a constant stream of actionable insight on your infrastructure and business applications.
This may help you uncover problems like misconfigured servers or insufficient resource limits with your cloud infrastructure. For enterprises with hybrid-cloud infrastructure, network monitoring may reveal problems with internet latency that could be slowing down your services. In the multi-cloud, platform-agnostic heterogeneous monitoring solutions can be used to provide a holistic 360-degree overview of your infrastructure.
Early Detection – Whether it is a performance problem or a security breach, early detection can mitigate much of the negative impact of these events. With an always-on monitoring solution, you can define parameters whereby notifications will be sent to your IT team. This will provide a real-time overview of warnings and errors on your network, giving your IT team the insight needed to start proactively remediating problems.
As an example, consider a security breach on a single server. With a monitoring solution in place, you could discover this breach before the malicious software has a chance to infect other machines. This monitoring system could then integrate with an automated remediation AI, disabling inter-server network functionality to prevent further infection. Then, your IT team can disinfect the compromised server before bringing it back online, without any significant disruption to wider digital service delivery.
Budget Forecasting – A monitoring solution can reveal trends in resource utilization on your servers. While this is good for ensuring that enough resources are available during peak demand, it is also beneficial when planning IT budgets.
With a three-month supply of resource utilization data, your IT team will be able to uncover trends in demand. They may discover that demand seems to be increasing at a steady rate. This will allow you to predict the long-term costs of IT operations in the cloud, accommodating potential increases in operating expenditure (OpEx) into your IT budget for the year.
As you can see, there are many benefits to implementing an infrastructure monitoring solution. Next, you will need to determine your business requirements to choose the right option. Some enterprises may have less software or infrastructure in use, pertaining to a leaner IT operation. In this case, they won’t need hundreds of software integrations or support for multi-cloud or hybrid-cloud infrastructure. Do consider that these requirements may change in the future when making your decision.
As an example, ServiceNow offers a comprehensive monitoring solution on its platform, which we will discuss further.
Trianz has achieved Premier Partnership Status with ServiceNow, a leading ITSM and ITOM platform. An integral part of ServiceNow is its comprehensive monitoring and diagnostics framework, which offers integrations with numerous ISV applications and cloud platforms.
ServiceNow Monitoring offers infrastructure, application, and network monitoring. Feedback on monitoring tasks is delivered through a unified management dashboard, allowing you to assess individual applications and servers in heterogeneous networking environments quickly. This is perfect for both the multi-cloud and hybrid-cloud, where the complexity of managing multiple hosting platforms can quickly complicate infrastructure monitoring.
Additional benefits with ServiceNow include the integration of AIOps within the IT operations management module on the platform. This technology strategy involves leveraging artificial intelligence and machine learning to identify hidden correlations and automate incident remediation. Your enterprise will transition from reactive to proactive monitoring by leveraging AI-powered infrastructure monitoring on ServiceNow, improving the long-term resilience and performance of your digital services.
Your infrastructure is the foundation on which your enterprise services run. For that reason, you should be monitoring this infrastructure to ensure the stability and performance of your digital services. Trianz experts can help you leverage the ServiceNow platform for seamless monitoring across AWS and Azure, along with the easy integration of numerous third-party ISV programs.
Knowledge is power—and knowing the status of your network gives you the power to deliver better services. Get in the know by getting in touch with Trianz today.
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