Trianz drives innovation for clients and helps them transform into digital enterprises by leveraging Salesforce.com’s cloud-based Customer Relationship Management (CRM) software. As a strategic Salesforce services provider, we help clients streamline and automate their business processes, including but not limited to, end-to-end sales, marketing and customer service activities. As part of Salesforce implementation, we assist clients on all aspects of the engagement lifecycle, including end-user and admin-user training, go-live support, ongoing maintenance and support.
- Planning, migrating/ building an integrated CRM system
- Connecting CRM system to marketing automation, customer service and financial systems
- Delivering value-based content and messaging to the right people, at the right time at the right place
- Building in data analytics and dashboards that help predict, manage and support engagement
- Trianz successfully reduced 90% of account conflicts and improved the automated sales crediting by 50% leveraging SFDC CRM platform and Oracle 11i ERP/ Financials integration for a Fortune 100 network equipment manufacturer
- Trianz successfully developed a Sales Ops Customer Data Enrichment (CDE) solution, a new and substantially faster Sales Order adjustments tool with automated work flow capabilities on SFDC platform, aligned with the new GTM customer hierarchy for a Fortune 500 integrated data storage solutions company