How much longer will you keep spending more to “keep the lights on?”
What is Transformative Application Management (TAM)?
What we deliver: New lights for the new business
How are we able to do this?
When a company applies AI-aided automation to their workflows, the service desk becomes a sort of triage center. Robotic Process Automation (RPA) can take over, prioritizing, categorizing, and resolving requests, allowing employees to fulfill their own requests without disruption to underlying systems.