Hosting, Monitoring and Support of a Large Payment Gateway

A global fintech that manages millions of payments and credit and debit card transactions needed a partner to host, monitor and enhance their large payment gateway application, critical to their overall market penetration strategy.

Business Challenge

  • The client needed a reliable partner to host, monitor and enhance their large payment gateway application for the ME market. The firm was looking for the right partnership to support, enhance and deploy market specific programs that are critical to ensure business is not impacted and succeed beyond the transition period.

Technology Components

  • Microsoft Azure, Oracle DB & Payment Gateway, Datadog, and Netscaler

The Approach

  • Client partnered with Trianz to manage all aspects of MPG starting from hosting and infra & application monitoring to support and enhancements.

  • Designed the right infrastructure solution architecture, migration strategy, rapid stabilization strategy and established the stakeholder communications.

  • Devised Business as a Service Managed services framework that encapsulates the core capabilities required to ensure that the payment gateway application is transitioned/managed/enhanced to support current and future needs of the market.

  • The payment gateway host on Azure followed the security, data and access requirements. Also, the architecture and design was provided based on the security requirement.

  • SLAs and support processes aligned based on type of cloud services utilization and the format (IaaS, PaaS) of services.

Transformational Effects

  • End-to-end support for L1 / L2 activities, integrated support and incident to resolution workflow.

  • Broader categories of production support activities across application stacks and improved security.

  • Supports automation, optimization, agile product development and continuous improvement.

Contact Us Today

By submitting your information, you agree to our revised  Privacy Policy.

TESTIMONIALS

Get in Touch

Let us Help You in
Your Transformation
Journey


Would you like to speak with an expert?

x

Status message

We're eager to assist you! Please leave a message and we'll get back to you shortly.

By submitting your information, you agree to our revised  Privacy Policy.