Progressing Toward the Autonomous Enterprise

Intelligent automation (IA) technologies have become the top driver of many digital transformations due to the distributed workforce challenges impacting IT operations. According to UiPath, at a compound annual growth rate (CAGR) of 16 percent, the global market for technology that enables automation will reach $30 billion by the end of 2024.

While adopting IA technologies can minimize manual efforts and enhance workforce and customer experiences, many organizations are not moving fast enough to keep pace with industry change — or investing in siloed projects without a comprehensive plan to realize the full benefits of their transformation. In either case, the value enterprises receive from IA significantly decreases.

The key to realizing the highest ROI is to evaluate your current infrastructure efficiency through analytics, identify areas well-suited for automation, and learn how to update your network infrastructure to be compatible with intelligent systems.

From these data-driven insights, you can develop a successful enterprise-wide IA strategy based on the unique needs of your existing infrastructure.


What is Infrastructure Benchmarking?

Infrastructure benchmarking is a multi-faceted procedure that provides an independent perspective to help organizations understand where their infrastructure capabilities lie on the digital maturity curve, both in absolute and competitive terms.

The insights are based on benchmarking the client’s infrastructure capabilities against peers and the best in class across industries. This helps organizations learn where gaps in their infrastructure environment are vis-a-vis the competition, so they know where to invest their time, effort, and resources to maximize the value and performance of their IT initiatives.

Trianz’ Approach to Infrastructure Benchmarking

Our infrastructure benchmarking services are powered by over 1.5 million data points, along with primary research and further data collection capabilities. With access to business leaders across more than 40,000 companies from various-sized segments, industries, and geographies, we can quickly gather fresh perspectives to address any relevant questions that may improve the cost or performance of your infrastructure.

Using a data-driven approach, as well as a series of comprehensive surveys, we establish a multi-stage model we call the “Digital Enterprise Evolution Model” or DEEM.

Digital Enterprise Evolution Model™ - Infrastructure Capability

Infrastructure Evolution Curve

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Our DEEM for infrastructure allows us to measure and execute performance benchmarks in terms of:

  • Service models – IaaS

  • Service infrastructure

  • Deployment models

  • Hybrid cloud capabilities

  • Infrastructure analytics

  • AIOps & predictive models

  • Infrastructure as Code (IaC)

How Clients Are Using Our Infrastructure Benchmarking Services


Develop Unique Capabilities
Combine business and technology data to measure maturity relative to industries, leaders, best practices, and others.


Find Existing Data Value
Leverage millions of data points compiled by teams of analysts and data scientists to take a data-driven approach.


Support Product & Service Positioning
Garner enterprise-wide support by removing bias in the launch of a new idea or concept.


Combine IT and Business Data
IT teams can qualify and quantify methods and processes to support business objectives and invest in supporting directions.


Compare Best Practices
Identify deviations from best practices across more than 2000 IT elements.


Identify Competitive Positioning
Support infrastructure strategies with tangible data based on fact and findings — not opinion and conjecture.


Leverage Strengths of Digital Champions
Find out what digital champions are investing in to learn what’s really making the difference.


Improve Through Actionable Insights
Form simple insights that can be prioritized and put into action to optimize infrastructure spend and performance.

Trianz’ IT Maturity Assessment

After measuring our client’s infrastructure capabilities, we help them understand where they are and where they want to be in terms of:

  • Processes

  • Human capital

  • Supporting technologies

  • IT management disciplines

Our infrastructure benchmarking experts will identify where you excel and highlight areas where improving operations will generate tangible value for your business. Output from this assessment is used to devise a roadmap for developing IT maturity that matches your business demands while also taking into consideration any current plans for business growth or transformation.

IT Maturity Model

Trianz IT Benchmarking Maturity Model

Infrastructure Benchmarking Methodology and General Timelines

When utilizing our infrastructure benchmarking services, clients go through a combination of comprehensive surveys and interviews with leaders in your organization. Data is entered into a repository and analyzed in comparison to peer companies and leaders across industries.

For a business or an IT function, we can complete our process and provide a customized report within six to eight weeks.

Infrastructure Benchmarking Engagement Approach and General Timelines

The Advantage of Trianz’ Infrastructure Benchmarking Services

At Trianz, our infrastructure benchmarking experts go beyond using competitive data to replicate best practices or what worked in the past. Unlike the typical approach to benchmarking, we do not simply rely on taking a defensive posture. We start with goal setting and then put performance metrics in place to achieve those goals.

To support service selection, we perform in-depth analysis to measure performance gaps, list areas for improvement, and highlight various performance standards based on your organization's unique context.

Our competitive approach to infrastructure benchmarking allows us to identify better practices so that our clients are not just falling in line with industry standards, but finding new and innovative ways to leap ahead of the competition.

Experience the Trianz Difference

Trianz is a leading IT services firm with decades of experience helping clients benchmark their infrastructure performance and processes. We have partnered with AppDynamics, BMC, Dynatrace, IBM, ScienceLogic, ServiceNow, and other leading application platforms to offer expert assessment and implementation services to maximize the availability and performance of our client's IT environment.

Powered by knowledge, research, and perspectives, we enable clients to transform their business ecosystems and achieve superior performance by leveraging infrastructure, cloud, analytics, digital, and cybersecurity technologies. Reach out to get in touch or learn more.


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