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Web Security Leader Accelerates DevOps Integration with Concierto MANAGE Certificate Lifecycle Management Orchestration for PKI Solutions
Executive Summary
This leading web security organization transformed their certificate management capabilities using Trianz Concierto MANAGE, achieving seamless DevOps integration across diverse toolchains. Concierto's AI-powered automation enabled them to provide complete certificate enrollment, issuance, renewal, replacement, and revocation capabilities across containerization platforms, Infrastructure as Code tools, configuration management systems, and CI/CD pipelines. The implementation delivered reduced manual effort, decreased support burden, and enabled customers to maintain existing DevOps environments while gaining automated certificate management through 80+ pre-built connectors and 1000+ workflows.
Client Overview
Industry:
Web Security and Identity Solutions
Organization Size:
Global Enterprise
Transformation Focus:
DevOps Tool Integration | Certificate Lifecycle Automation | PKI Management
Concierto Platform:
MANAGE
The Challenge
A leading commercial SSL Certificate Authority needed to integrate their Certificate Management Platform with industry-leading DevOps tools to provide comprehensive Public Key Infrastructure (PKI) solutions. The organization faced several critical obstacles:
- Complex integration requirements across diverse DevOps platforms (Docker, Kubernetes, Terraform, Salt Stack, Chef, Puppet, Jenkins, GitLab, GitHub), each requiring different authentication mechanisms
- Managing complete certificate lifecycle encompassing enrollment, issuance, renewal, and revocation for SSL/TLS and CLIENT certificates with RSA 2048, 3072, and 4096-bit formats
- Delivering comprehensive automation without forcing customers to migrate from existing DevOps tools or disrupting established workflows
- Balancing powerful functionality with seamless user experience across the entire toolchain ecosystem
The Trianz Solution
Concierto MANAGE + Professional Services
Trianz conducted an assessment and initiated execution of certificate lifecycle orchestration and DevOps integration initiatives:
Certificate Lifecycle Orchestration
Concierto MANAGE enabled comprehensive issuance support for SSL and Client certificates, orchestrating user definition for KEY, CSR, and CERTIFICATE generation parameters through automated workflows. The platform managed RSA 2048, 3072, and 4096-bit private key formats while supporting both new certificate generation and existing certificate usage. Auto-renewal workflows with validity checking ensured certificates never expire, with auto-reserving when expiration approaches based on pre-defined buffer periods, plus auto-configuration for NGINX/Apache.
DevOps Integration Initiatives
Technology Components
Platform:
AWS (EC2, S3, IAM, Route 53, VPC) | Sectigo Certificate Manager
DevOps Tools:
Docker, Kubernetes, Terraform, Salt Stack, Chef, Puppet, Jenkins, GIT
Scripting:
Python, GO Lang, Groovy, Bash, Ruby, Jinja Templating
Concierto Capabilities:
1000+ workflows, 80+ connectors, zero-code builder, self-service portal, real-time monitoring, policy-based governance
Transformational Effects
The client now provides seamless solutions for certificate enrollment, collection, renewal, replacement, and revocation of SSL/TLS and CLIENT certificates. End users continue using existing DevOps tools without migration, integrating their current setup with available solutions.
Customer Experience
- Seamless integration without migration
- Flexible tool choice across platforms
- Self-service portal for reduced manual intervention
- Consistent unified management across diverse DevOps environments
Operational & Technical Excellence
- Complete lifecycle automation reduced manual processes and eliminated service disruptions
- Comprehensive coverage through 80+ connectors with zero-code approach enabled rapid integration
- Scalability supports growing needs while maintaining RSA 2048, 3072, and 4096-bit encryption security
Business Value
- DevOps integration differentiated offerings in the competitive PKI marketplace, improving customer experience and accelerating adoption
- Self-service automation enhanced support efficiency, positioning the organization as a DevOps-friendly PKI provider
Why Web Security Leaders Choose Concierto
- 80+ Pre-Built DevOps Connectors - Seamlessly integrate with entire toolchain ecosystem without custom development
- 1000+ Pre-Built Workflows - Accelerate certificate lifecycle automation with proven, ready-to-deploy processes
- Zero-Code Orchestration - Enable rapid integration across diverse platforms without specialized programming expertise
- AI-Powered Automation - Intelligent workflows ensure certificates never expire through proactive monitoring and renewal
- Self-Service Portal - Empower end-users to manage certificates independently, reducing support burden significantly
- Multi-Tool Flexibility - Support customers' existing DevOps environments without forcing migration or workflow disruption
- Enterprise-Grade Security - ITIL compliant, SAS 70 and CSA Star certified for governance and compliance requirements
- Policy-Based Governance - Enforce certificate policies consistently across all DevOps tools with comprehensive audit trails
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