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Insurance Leader Accelerates Cloud Transformation with Concierto MANAGE & MAXIMIZE
Executive Summary
This leading insurance and reinsurance organization transformed their cloud subscription management and cost optimization using Trianz Concierto MANAGE & MAXIMIZE, achieving 30-40% reduction in operational costs. Facing poor visibility into cloud infrastructure scattered across multiple locations and inadequate cost control mechanisms, they needed an enterprise-grade solution for holistic cloud financial management and automated optimization.
Concierto's AI-powered automation enabled comprehensive FinOps practices with real-time cost visibility, predictive forecasting with 95% accuracy, and automated remediation through 1000+ pre-built optimization actions. The integrated platform delivered multi-fold productivity increases while reducing MTTR by 70% and approval times by 45%.
Client Overview
Industry:
Insurance and Reinsurance Claims Resolution
Organization Size:
Global Enterprise
Transformation Focus:
Cloud Financial Management (FinOps) | Cost Optimization | Operational Excellence
Concierto Platform:
MANAGE | MAXIMIZE
Leaders in delivering insurance and reinsurance run-off claims resolution, reinsurance recovery and dispute resolution services operating across multiple offices and affiliates throughout the US, UK and Europe.
The Challenge
The organization needed to transform their cloud financial management to gain control over escalating costs and improve operational efficiency:
- Poor visibility to business view of cloud infrastructure across different locations
- Inadequate monitoring of cloud resource usage resulting in lack of cost control
- No holistic view of cloud subscription management including Resource/Software/Licenses consumption
- Complex approval processes that were time-consuming
- Uncontrolled cloud spending without proper budget management or forecasting ability
- No chargeback mechanisms for different business units
- Manual processes for resource provisioning and management
The Trianz Solution
Concierto MAXIMIZE + Concierto MANAGE + Professional Services
Comprehensive FinOps:
Established holistic view of cloud subscription management through Concierto's unified dashboard with real-time visibility across all locations through 360° monitoring. Complete cost tracking, forecasting, and budget management through AI-powered analytics with predictive forecasting capabilities.
Intelligent Cost Optimization:
24x7 automated cost monitoring and anomaly detection with one-click remediation. 1000+ pre-built cost-saving actions with automated rightsizing and resource optimization reducing waste by 30-40%.
Operational Automation:
Automated queue management for cloud operations with intelligent routing and policy-based approval workflows. Self-service catalog with customizable service offerings and unified portal for incident and request management with automated ticket routing.
Full Lifecycle Management:
Comprehensive lifecycle management through Concierto's orchestration with customized cataloging features for deployments, enhancements and complete infrastructure lifecycle. Automated provisioning and deprovisioning based on business rules.
Measurable Results
| Metric | Achievement |
|---|---|
| Cost Reduction | 30-40% reduction in operational costs |
| MTTR Improvement | 70% reduction in mean time to resolution |
| Approval Efficiency | 45% reduction in approval time |
| Forecasting Accuracy | 95% accuracy in predictive forecasting |
| Productivity Impact | Multi-fold increase in productivity |
Financial Management
- Unified platform for cloud infrastructure cost management with real-time visibility preventing budget overruns
- Predictive analytics with 95% accuracy enabling precise budget planning
- AI-powered recommendations resulting in 30-40% operational cost reduction
Operational Excellence
- Automated workflows significantly reducing service delivery times with intelligent routing reducing MTTR by 70%
- Automated queue management eliminating constant manual intervention
- Policy-based workflows reducing approval time by 45%
Business Impact
- Multi-fold productivity increase through automated cataloging and consumption intelligence
- Streamlined processes and self-service capabilities improving customer experience
- Platform positioned to support business growth without proportional cost increases
Compliance and Governance
- Automated enforcement of budget and resource policies with immutable logging tracking all provisioning and changes
- Transparent cost allocation to business units
- Automated reporting for internal and external requirements
Why Insurance Leaders Choose Trianz Concierto
SaaS & Zero-Code | AI-Powered Automation | Multi-Cloud Ready | ITIL Compliant | SAS 70 & CSA Star Certified | Global Scale
Multi-Cloud Excellence
Provides unmatched flexibility and optimization across AWS, Azure, GCP, and hybrid environments.
Enterprise-Grade Security
Meets the highest industry standards including ITIL compliance, SAS 70 and CSA Star certification.
AI-Powered Intelligence
Delivers continuous optimization through machine learning algorithms that identify cost anomalies and predict budget requirements with 95% accuracy.
Ready to Transform Your Cloud Journey? Contact Trianz today to discover how AI-powered automation can accelerate your transformation while delivering unprecedented business value.
Learn more about Concierto MAXIMIZE at trianz.com/conciertoReady to Transform Your Data Platform?
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