Trianz is an IBM Silver Business Partner, With More Than 300 Successful ITSM Integration Engagements for Fortune 1000 Clients.


Cloud digital transformations are increasingly popular across enterprises. These businesses want to move away from their legacy systems to cloud solutions, unlocking more flexibility, performance, and reliability for their IT operations and services. To do this, enterprises need a reliable suite of software management tools that will allow them to orchestrate, administer, and monitor their infrastructure.

To accommodate the increased demand for cloud transformations from our clients, Trianz has partnered with IBM. As one of the leading technology companies in the world, IBM offers a range of innovative cloud management tools for the enterprise, including solutions in application performance management (APM), workload scheduling, cloud orchestration, and service desk management. These cloud services help enterprises to achieve their objectives by enabling the creation of performant and reliable infrastructure solutions in both single and multi-cloud environments.

IBM and its cloud solutions can deliver tangible improvements to IT agility, flexibility, and performance, all without increasing complexity. This results in fully integrated IT infrastructures that are completely modular, with streamlined management to simplify IT operations management (ITOM) and IT service management (ITSM) workloads.

Trianz IBM Offerings


Trianz has partnered with IBM to deliver robust cloud management functionality to our clients. We offer a range of services in the IBM software ecosystem, including:

 
IBM Enterprise IT Service Management Planning

IBM Enterprise IT Service Management Planning

Enterprises provide a multitude of services, and their management falls under IT service management (ITSM). These include HR, finance, governance risk and compliance (GRC), service delivery, and many more. With IBM and Trianz, enterprises have a wealth of functionality available to assist with ITSM processes, including service strategy, design, transition, and continual improvement monitoring. These all fall under the IT infrastructure library (ITIL) set of best practices, using tried-and-tested methods to guarantee ITSM success. We offer consulting in these critical areas, using IBM technologies to plan and manage your ITSM approach.

IBM Infrastructure Analytics Implementation

IBM Infrastructure Analytics Implementation

IBM uses its renowned Watson AI to provide infrastructure management and analytics. This includes infrastructure health monitoring, along with event management and correlation, which provides vital insight into your network status. The IBM Spectrum Computing platform enables accelerated AI compute processing on popular cloud platforms, with Spectrum Conductor offering multi-cloud compute node orchestration for optimal performance. This applies across Spark analytics and Kubernetes-based storage and compute clusters, to maximize performance and minimize IT management workloads.

IBM Monitoring and Dashboard Development

IBM Monitoring and Dashboard Development

IT networks need continuous monitoring to identify problems and prevent outages. With the IBM Watson platform, enterprises can leverage monitoring dashboards that track key network health metrics in real time. This includes cloud servers and compute clusters, along with Internet of Things (IoT) hardware in manufacturing or office environments, giving you full visibility into the health of your technology assets. You can track asset ownership, define alerts for critical event logs, or enlist Trianz experts to help you develop custom data fields using JSON configuration code.

IBM Robotic Process Automation

IBM Robotic Process Automation

Workflow and process automation is the emerging big IT paradigm, and the IBM Services Essentials for Automation platform offers an environment to enable this technology. With robotic process automation (RPA), enterprises can plan, orchestrate, and scale workflows automatically using AI-powered compute nodes. This dramatically reduces your low-level administrative burden across the business, with added consistency and reliability by reducing human error. By adopting RPA through the IBM platform, your business can move away from IT siloes and manual processing to hyper-converged infrastructure with full integration and agile workflow enablement. Through a combination of AI, machine learning, real-time analytics and insight delivery, as well as blockchain technologies, you can augment your existing workforce using Digital Workers.

IBM Security Orchestration, Automation and Response Services

IBM Security Orchestration, Automation and Response Services

IBM offers robust cybersecurity tools and utilities for the enterprise, provided through its Security Orchestration, Automation, and Response (SOAR) offering. This helps enterprises accelerate incident response times and standardize their cybersecurity policies and processes to accommodate multi-cloud administration. For each incident, IBM SOAR will gather threat intelligence to inform your cybersecurity experts. You can also monitor user sessions to generate user behavior analytics (UBA), generating insight into the habits of your user base and any risks their behavior may pose. UBA also identifies malicious behaviors in real time, giving your SecOps team time to react.

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