Scale and optimize IT infrastructure while keeping costs in check.
Leader in ESM Consulting & Transformation Services by ISG Research
Leader in ESM Implementation & Integration Services by ISG Research
Leader in IT Operations Consulting by ALM Intelligence
Shift from reactive to proactive and predictive operations
Gain in operational efficiency
Visibility into end-to-end business services health
Operational cost reduction
L1 – L4 support round-the-clock from Service Desk to Engineering activities
Holistic services that help move your business forward
In a digital economy, IT infrastructure becomes the backbone of the enterprise. Services need to be 24x7x365 in order to deliver seamless internal and external stakeholder experiences.
With the rise of multi-cloud and hybrid deployments however, complexity and costs only continue to grow. Finding ways to interface between multiple platforms is tricky, as there is a lack of platform-native integration from leading cloud hosting providers. This lack of compatibility and integration significantly increases the burden of infrastructure management. As a result, business costs increase, and resources are diverted away from larger projects.
Infrastructure needs to evolve to providing ‘Business as a Service’
Having worked with leading global clients for over 20 years, we bring a comprehensive understanding of all layers of infrastructure and the connections required to provide continuous, uninterrupted business services. Our managed IT infrastructure services run that gamut of network and storage management, device monitoring and management, as well as supporting and maintaining the software and applications that keep teams and businesses connected.
We understand the ITIL-based processes required and the various technologies essential for managing each layer of infrastructure. Our approach to managed infrastructure services ensures that every process from ticket creation and tracking to change management, incident management, and asset management is streamlined and accurate.
Our Infrastructure Managed Services Offerings
Trianz provides end-to-end managed services to clients in an outsourced format with well-defined service level agreements (SLAs), escalation processes and governance models. Whether your infrastructure service management needs consist of an on-prem or hybrid structure, we can provide you with the necessary team to achieve optimal levels of efficiency across all your systems.
We carry two decades of experience in IT infrastructure management and have deep relationships with established players, as well as emerging innovators.
GLOBAL LEADERS RELY ON OUR INFRASTRUCTURE SERVICES
Outcomes we deliver
We are rated #1 in infrastructure services by a client base of Fortune 1000 companies and governments with large, complex infrastructures. Our value promise to clients during these challenging times is this: we will provide highly reliable infrastructure management services, continuously reducing your costs so you can focus on moving the business forward and saving resources for digital transformations. Here are the outcomes we deliver to our clients:
Service Level Agreement (SLA) adherence and achievement of infrastructure KPIs
Improved reliability and availability of your critical business applications and improvement of business satisfaction with IT
End-point security and on-time patch compliance
Implementation of elastic scaling rules, RBAC policies, DR and failover procedures
20%+ reduction of Infrastructure costs from inception through leverage of offshore capabilities and continuous reduction using automation and AI Ops
Experience the Trianz Difference
Trianz enables digital transformations through effective strategies and excellence in execution. Collaborating with business and technology leaders, we help formulate and execute operational strategies to achieve intended business outcomes by bringing the best of consulting, technology expertise, and execution models.
Powered by knowledge, research, and perspectives, we enable clients to transform their business ecosystems and achieve superior performance by leveraging infrastructure, cloud, analytics, digital, and security paradigms. Reach out to get in touch or learn more.
At the end of the day, your company’s success will be measured by a successful digital transformation. Allow us to manage your infrastructure and deliver cost savings while rest of the IT enables business move to forward in a very challenging period and transform rapidly for the digital age.