ServiceNow® Consulting: From Implementation to Optimization

Differentiated industry and domain expertise with more than 150 service management engagements, mostly with Fortune 1000 clients.

Trianz has scored ServiceNow Implementation Partner

CSAT Score 4.88/5

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Whether you are on a legacy platform, or your service management challenges have become more than one IT team can handle, our ServiceNow Consulting experts can help you deploy a ServiceNow foundation that will scale as your business grows.

As a ServiceNow Premier Partner, we have spent over a decade helping our clients implement a strategic approach to maximize process workflows in the following areas:

  • Enterprise Service Management

  • Security Operations

  • IT Operation Management

  • IT Asset Management

  • Project Portfolio Management

  • Human Resources

Our ServiceNow Technical Center of Excellence (CoE) leverages the expertise of our skilled professionals to create out-of-the-box, custom application integrations. As the number of our consultants working on additional certifications grows, so too are the solutions that our developers are building on the ServiceNow platform.

Working from a knowledge base of more than 150 successful deployments, we leverage our extensive experience to execute a lean, rapid ServiceNow engagement. This ensures that our clients have the greatest chance of reducing application maintenance costs while increasing the efficiency of their workforce and systems.

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Our ServiceNow® Consulting Offerings


For over a decade, our ServiceNow consultants have been creating tailor-made transformation plans for our Fortune 500 clients. With expertise that encompasses a wide array of technology stacks, we enable the best practices of ServiceNow’s powerful workflow platform with end-to-end optimization. Our ServiceNow Consulting experts provide best-in-class services with a focus on:

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IT Operations Management

Simplify your IT operations management by automating the resolution of IT infrastructure-related incidents.

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IT Service Management

Transform how IT processes are designed, planned, delivered, and operated to significantly increase operational efficiency.

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IT-Asset-Management

IT Asset Management

Keep track of valuable IT assets by creating a single data source for all hardware and software applications.

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IT Business Management

Create a leaner IT operating model that tracks and manages key business information in one convenient system.

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Security Operations

Have the right tools in place to ensure your organization is prepared for whatever cybersecurity threats come your way.

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Governance, Risk & Compliance Management With ServiceNow®

Empower your operations with unified governance, risk, and compliance (GRC) management platform.

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ServiceNow® Advisory Services

Enable your business to achieve sustainable growth through increased visibility and situational insight.

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ServiceNow® Managed Support Services

Monitor, integrate, and manage your IT infrastructure and services more efficiently with 24/7 support.

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Customer Service Management

Gain a comprehensive CSM solution to offer actionable service-related insights and integrated help desk functionality.

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HR Service Delivery

Properly manage and support your workforce by improving employee engagement and empowering them to self-serve.

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Finance-Operations-Management

Finance Operations Management

Automate your financial workflows to achieve operational excellence with ServiceNow.

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The Benefits of Using a ServiceNow® Consulting Partner


To date, Trianz has helped hundreds of organizations migrate to the ServiceNow platform. Whether you are evaluating ServiceNow or recently migrated to the Now Platform, having a partner that can navigate a complex IT environment, while understanding the nuances of your IT infrastructure, will help you achieve the most value from your investment.

No matter the size or scope of your industry, our trusted team of certified ServiceNow consultants are here to help. We offer customizable templates that correlate closely to a specific set of operational objectives and goals. Through a rigorous discovery process that includes collaborative workshops and extensive research, we can match organizations with the template that best meets their needs.

We understand streamlined IT operation is a goal of any technology-reliant company, but we know it depends on more than just smart IT professionals. By matching companies with the right ServiceNow consultant and collaborating to create a customized service solution, Trianz offers the shortest path from an outdated IT workflow to a truly integrated, proactive platform that will help you overcome your digital transformation challenges.

quote As digitalization marches forward, infrastructure becomes a dynamic and critical component to the transformation equation. A sound and well-implemented infrastructure strategy will reap significant, long-lasting rewards, including much-needed agility and cost optimization.

KC Sreeram,
Vice President - Cloud & Infrastructure Practices

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Recognized as
'Leader' in ISG Provider Lens™ ServiceNow Ecosystem Partners U.S. 2022 Report.

Trianz takes a data-driven and insight-powered approach to value realization in its ServiceNow services, thereby enabling clients to include ServiceNow as an integral part of their service management and eventual digital transformation journey.

 
Tapati Bandopadhyay

Principal Analyst

ISG Research

Experience the Trianz Difference

Trianz helps leaders and organizations reimagine value to stakeholders and transform with digital technologies. The company leverages the power of industry-specific data in all its strategy, implementation, or managed services engagement. The company’s portfolio of technologies and services have been rated #1 by a Fortune 1000 client base for five years in a row.

With experience from over 150+ service management engagements with mostly Fortune 1000 clients, Trianz offers the shortest path from an outdated IT workflow to a truly integrated, proactive platform that helps businesses overcome their digital transformation challenges and achieve the most value from their IT investment. As a ServiceNow Premier Partner, Trianz has scored a CSAT of 4.88/5, a testimony of its clients' trust in the company’s abilities to deliver value-accretive outcomes.

The company has developed several reusable knowledge components and best practice templates and scripts, thus creating solution accelerators to drive value for its clients‘ targeted CX and EX on the platform assets and solutions.

Client Speak


Trianz has not only proactively addressed our business needs, but has also enabled self-service. CSAT surveys are now a delight to conduct!

CTO

Fortune 500 Engineering Services

Collaborating with Trianz has been profitable for us both in business as well as partnership terms. Kudos to the team!

Senior Director – Service Delivery

Leading Logistics Provider

Partner Speak


 

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