A large diversified P&C insurer based in US recognized the complexity in managing Legal and Compliance Applications with constantly changing laws and Regulations. Trianz was engaged to provide 24x7 Production Support for all the critical legal and Compliance applications.
Client was facing challenge in managing 13 critical corporate legal and compliance applications that needs support 24x7. Reduced budgets in the past 2 years reduced ability to meet service levels. And, increased feature changes and additions due to constantly increasing and changing laws and regulations
J2EE, Informatica, Teradata, Sybase and Oracle Databases, Windows and LINUX Servers
24x7 Levels 1, 2 and 3 Support of 13 independent applications of varied technologies
Stringent service levels and security requirements
Serviced a user base of 20000 across North America
Development activities included planned enhancements and ad-hoc change requests
Managed weekly, monthly and quarterly releases
Teradata, Oracle and Sybase Database Management
Windows and LINUX Server Administration
Interface with Network Administration team
Migrated Online applications’ databases (9) from Sybase to Oracle
Migrated Reporting databases (7) from Sybase to Teradata
Sybase to Oracle and Teradata Migration Assessment
Application Portfolio Rationalization
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