Developing a Centralized Cash Logistics System
A leading security services company was facing issues with management and retrieval of cash logistics data across its global locations. The client needed a centralized system to streamline the process and effectively manage data.
Business Challenge
Complex and inconsistent customer data management processes across locations were hindering the client’s business and productivity. The database maintenance cost was also very high.
Technology Components
.NET Framework
Oracle Database 10g
The Approach
Implemented a pilot in one of the client’s locations and rolled out the solution across all branches in North America
Started the engagement with waterfall model which adopted the agile methodology later to speed up application development
Managed a dedicated Offshore Development Center for the engagement with specialized development and delivery teams
Provided training to all system users
Transformational Effects
Streamlined and automated cash logistics information processing
Automated money processing to improve productivity
Created multiple reporting features to cater to the requirement of different teams from - operations to senior management
Secured account information storage for the client’s customers
