RPA Based Document Management
A non-profit organization in the US provides jobs to the disabled individuals by selling the goods received as donations. The client has 30,000 square feet of retail space at 25 locations. It has 70 sites where donations are accepted and 15 centers for training and employment.
Business Challenge
The client was facing 35% attrition annually. The documentation and paper-based processes were becoming tedious and time-consuming. Also, the HR and Payroll process and the approval cycle was lengthy.
Technology Components
Document Management System, UIPath, Windows servers, APIs
Approach
Configured the document management system chosen by the client
Automated the manual operations with RPA solutions
Implemented an automated document routing and auto approvals system
Facilitated automatic updating of records based on set parameters
Transformational Effects
Eliminated paper storage
25% reduction in effort and time spent on verification and approvals
70% reduction in repeated enquiries
Considerable dollar savings
