ServiceNow GRC implementation to promote transparency, accuracy and accountability - making GRC a core discipline

The client was looking to streamline its audit process by implementing GRC on the ServiceNow platform. It wanted to empower its internal audit teams with a single platform that can help them plan and execute engagements, collaborate with teams, view report findings and monitor the compliance requirements for various policies like HIPPA and PCI DSS 3.0.

Business Challenge

  • The client wanted to streamline its manual auditing process and create a common platform to centralize audit engagements, executions and findings as there was no transparency and accountability in the current system. Also, there was no proper time tracking, reporting and historical data available for future engagements. There were issues with longer duration of audit executions and heavy manual dependencies.

Technology Components

  • ServiceNow Platform and Governance, Risk, Compliance subscriptions

Approach

  • Identify and conduct interviews with process owners to understand the process, controls, sources and exemptions

  • Identify External / Internal AD’s, policies, controls and exemptions

  • Create profiles, and identify indicators and link to controls .

  • Identify the automation requirements to close audit findings on the controls .

Transformational Effects

  • Automated governance and risk .

  • Audit engagements and executions from a centralized location

  • Internal audit team now spends 50% less time managing audits

  • Transparency, accuracy and accountability of process compliance

  • Real-time dashboards of various processes and compliances .

  • Automation of process compliance findings though workflow

  • Process improvements and tighter controls by eliminating redundancies and exemptions

Contact Us Today

By submitting your information, you agree to our revised  Privacy Policy.

TESTIMONIALS

Get in Touch

Let us Help You in
Your Transformation
Journey


Would you like to speak with an expert?

x

Status message

We're eager to assist you! Please leave a message and we'll get back to you shortly.

By submitting your information, you agree to our revised  Privacy Policy.