Trianz was approached by an emerging pharmaceutical company that was looking to adopt Salesforce CRM. It wanted to improve field activity and prescribing activity monitoring capabilities, alongside more visibility into formulary and claim trends.
The pharmaceutical company had no way to monitor field or prescribing activities with its partnered pharmacies. Similarly, it had no way to proactively strategize due to a lack of formulary and claim trend data.
The pharmaceutical company was supplied with the following technology components:
Microsoft PowerBI enabled visual dashboards and reports that were easier to interpret for employees in the field.
Microsoft Azure was chosen as the cloud service platform, with Infrastructure-as-a-Service offerings relating to virtual machines, networking, blob storage, and disaster recovery.
Microsoft SQL Server was chosen as a relational database management system.
Trianz developed a data warehouse using the Microsoft SQL Server component. PowerBI was highly compatible with SQL Server, reducing the likelihood of future incompatibility for long-term viability.
Various data sources were centralized in the data warehouse, acting as a master data repository to reconcile operational reference data. PowerBI could then access the database to deliver reports and dashboards to stakeholders and pharmaceutical employees.
After architecting the new cloud environment, the pharmaceutical company’s leadership team gained insight into company performance, competitor trends, and the flow of products through the delivery pipeline. This allowed for proactive strategies to smoothen supply chains, outmaneuver competitors, and manage company performance.
The field sales team could now access mobile-enabled dashboards access mobile-enabled dashboards thanks to PowerBI. This enhanced capabilities in the field, improving service quality when interacting with clinicians and revealing prescribing behavior trends. Finally, sales employees were empowered to monitor their own call activity KPIs, improving motivation and productivity.
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Our engagement with Trianz has now exceeded three years, and together we have delivered many significant initiatives in that time. Many of our successes could not have been achieved without our partnership. In many ways, Trianz has already put our products ahead of the curve.
The white glove approach, agility, and flexibility of the team helped us to tap opportunities in the ever-changing business environment.
Trianz team worked side-by-side with us to transform our sales operations. Now, we have complete visibility into everything from our supply chain to sales and pricing. Our partnership with Trianz has been exceptional.
The team at Trianz worked tirelessly to propose a system that overcame our business challenges. Rising to the occasion, they simplified our processes, enhanced the system and increased productivity. There’s no doubt; our ongoing success was enabled by our partnership with Trianz.
Trianz commitment to taking end-to-end ownership of developing the e-commerce web app is exemplary. Their dedicated involvement was key to us garnering the advantages of automated test suite development and manual testing