An SOC-compliant, 24x7 network operations center utilizing ITIL framework for operations and incident management
One of the largest data center hosting services provider that currently operates 175+ data centers in 44 major metropolitan areas in 22 countries across five continents.
Availability of multiple tools for performing similar functionalities
Lack of centralized repository
Identifying patch vulnerabilities, non-compliance configurations across the network
Compliance issues with OS patching and 3rd party application patching
To manage software across different platforms
To enforce continuous security compliance that validates the security threats and remediates the issues in real-time
Policy visibility between IT Operations and Security
Support and control of workstations from a central location
Real-time visibility to endpoint changes
Speed and accuracy
Strategy to build IBM BigFix Infrastructure and distribute BigFix agent to all servers/desktops/laptops
Implementation of Bigfix to eliminate the drawbacks with the existing solution and to secure the servers/desktop./laptops in an effective manner
Process for deploying patches related to operating system vendor
Automated Bigfix agent deployment solution to install BigFix agent and configure all client related settings
Distribute remote control agent to all servers/desktops/laptops to manage/access those machines remotely
Deploy scanners across all servers/desktops/laptops to discover software and hardware data
Configure all security health check related settings based on customer agreed technical specification documents and scan all machines to find and remediate all non-compliant settings
Provided a centralized solution to manage all servers, desktops and laptops within single console (patch deployment, software deployment, software & hardware inventory, remote control, security and compliance).
Provided an automated approach to update all servers with security related policies, which includes virus definition updates, pattern updates and agent updates.
Effective handling of security threats and vulnerabilities, and real-time visualization of current status.
Facility to control/access desktops/laptops/servers remotely
Perform security health check scan and ensure all configurations are compliant
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Our engagement with Trianz has now exceeded three years, and together we have delivered many significant initiatives in that time. Many of our successes could not have been achieved without our partnership. In many ways, Trianz has already put our products ahead of the curve.
The white glove approach, agility, and flexibility of the team helped us to tap opportunities in the ever-changing business environment.
Trianz team worked side-by-side with us to transform our sales operations. Now, we have complete visibility into everything from our supply chain to sales and pricing. Our partnership with Trianz has been exceptional.
The team at Trianz worked tirelessly to propose a system that overcame our business challenges. Rising to the occasion, they simplified our processes, enhanced the system and increased productivity. There’s no doubt; our ongoing success was enabled by our partnership with Trianz.
Trianz commitment to taking end-to-end ownership of developing the e-commerce web app is exemplary. Their dedicated involvement was key to us garnering the advantages of automated test suite development and manual testing