Shopper 360ᴼ Case Study

Customer Dashboard Experience

A global payments and technology company partnered with Trianz to digitize its clients’ access to data with a set of business intelligence dashboards and data monetization framework.

Business Challenge

Create a data monetization solution targeting sales & marketing divisions of global retail merchants (B2B solution), with insights on shopping trends and customer behaviors, by leveraging the card transactions data.
Implement a cutting-edge tool within an aggressive timeline, while still supporting flexibility of experience, platform and technology.

Technology Components

Hadoop, HDFS, Hbase, HIVE, FLUME, Pentaho, Oracle

The Approach

Clearly established team responsibilities and development processes
Adopted an agile development methodology spanning the global workforce
Ensured development of application framework and to-be-extended services
Closely monitored alignment with customer needs
Assessed application quality and readiness for release
Obtained management buyin, conduct communications for release

Transformational Effects

Enhanced engagement with merchants, providing better access to their data and insights
Instilled software development best practices, especially with dual-shore development models
Support for multiple business models and geographic locations with the help of configurations

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TESTIMONIALS

Our engagement with Trianz has now exceeded three years, and together we have delivered many significant initiatives in that time. Many of our successes could not have been achieved without our partnership. In many ways, Trianz has already put our products ahead of the curve.

Director of Quality Assurance

Top 10 US Life Insurance Company

The white glove approach, agility, and flexibility of the team helped us to tap opportunities in the ever-changing business environment.

Director of Customer and Partner Services

A Leading Global IT And Networking Organization

Trianz team worked side-by-side with us to transform our sales operations. Now, we have complete visibility into everything from our supply chain to sales and pricing. Our partnership with Trianz has been exceptional.

Director – Accounts and Cost

A National Cattle Feed Supplier

The team at Trianz worked tirelessly to propose a system that overcame our business challenges. Rising to the occasion, they simplified our processes, enhanced the system and increased productivity. There’s no doubt; our ongoing success was enabled by our partnership with Trianz.

Director

A Leading Commercial Automobile Liability Insurance Provider

Trianz commitment to taking end-to-end ownership of developing the e-commerce web app is exemplary. Their dedicated involvement was key to us garnering the advantages of automated test suite development and manual testing

Shopper 360ᴼ