Customer Dashboard Experience
A global payments and technology company partnered with Trianz to digitize its clients’ access to data with a set of business intelligence dashboards and data monetization framework.
Create a data monetization solution targeting sales & marketing divisions of global retail merchants (B2B solution), with insights on shopping trends and customer behaviors, by leveraging the card transactions data.
Implement a cutting-edge tool within an aggressive timeline, while still supporting flexibility of experience, platform and technology.
Hadoop, HDFS, Hbase, HIVE, FLUME, Pentaho, Oracle
Clearly established team responsibilities and development processes
Adopted an agile development methodology spanning the global workforce
Ensured development of application framework and to-be-extended services
Closely monitored alignment with customer needs
Assessed application quality and readiness for release
Obtained management buyin, conduct communications for release
Enhanced engagement with merchants, providing better access to their data and insights
Instilled software development best practices, especially with dual-shore development models
Support for multiple business models and geographic locations with the help of configurations
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