If IT infrastructure is the backbone of the enterprise, the IT assets are the legs that keep things moving. Every employee relies upon endpoint assets and software to perform their jobs effectively—this means the more employees you have, the more assets you need to manage. When IT assets are mismanaged, you effectively paralyze the legs of your workforce, bringing down productivity.
IT asset management or ITAM is a viable solution to this problem. A dedicated asset registry and automated network discovery can help you keep track of IT assets, maintaining performance and compliance at the endpoint. This process can also help to populate your companies CMDB to ensure all assets are identified, tracked, and managed correctly. This is essential for allowing effective troubleshooting, root cause analysis, and many other critical support tasks.
We are dedicated to improving visibility and minimizing administrative overhead for our clients. That’s why we have partnered with ServiceNow to deliver platform-native, device-agnostic ITAM services to our clients. Implementing the ITAM solution into your ServiceNow platform will allow you to better track assets throughout your organization.