Enterprise IT infrastructure and services are already difficult enough to manage, but the growing complexity of modern on-premise and cloud infrastructure is making this management even more difficult. For enterprises that are in the process of digital transformation, the task of migrating and configuring their traditional tools for use on modern IT infrastructures only makes things more complicated.

With enterprise IT management platforms like ServiceNow, companies can monitor, integrate, and manage their infrastructure and services more efficiently than ever. Despite this fact, many IT organizations are challenged with their bandwidth and/or internal expertise required to effectively manage their IT Service Management initiatives and operations. Trianz offers a managed service model for the ServiceNow platform, offloading day-to-day management, including platform management, enhancements and fixes to the existing applications, new capabilities development etc. to our expert team of administrators and developers.

Here at Trianz we understand that managing your support services is not typically seen as a profit generating area of a business. With this in mind, it is absolutely essential to ensure this critical task can be performed efficiently and effectively at all times, which is just what ServiceNow will facilitate.

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Worry Free Setup & Support of Your ServiceNow Platform


Partnering with Trianz consultants will allow you to remain focused on your core business needs. The ServiceNow platform can help improve nearly every aspect of your company, but in order to get the best results, it needs to be managed and supported properly. Rather than hiring and training internal employees to take care of this, consider harnessing the experience of our consultants. Working with us will help ensure your ServiceNow platform is set up and managed correctly by ensuring you enjoy key benefits such as:

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ServiceNow Authorized Consultants

Trianz is an authorized service provider for ServiceNow. This means that our consultants are given advanced training from ServiceNow teams. We make sure that we are always familiar with the latest versions and features of this system so that we can provide the support that our clients need.

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Integration & Collaboration

One of the most powerful aspects of the ServiceNow platform is its ability to integrate with virtually any applications. Whether there are native integration portals, or you need to have a custom solution developed, our team has the knowledge and experience to make sure your system is set up and managed properly.

Trianz consultants are experienced working with on premises infrastructure, cloud systems, and hybrid solutions. We will work with you to make sure that every aspect of your business is properly integrated so that you can collect, store, and reference data from all your systems.

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Worry Free Support

Your business is constantly growing and evolving, which includes regular changes to your IT infrastructure, applications, business practices, and more. In addition, the ServiceNow platform is also under constant development and improvement to ensure the needs of the organizations are always being met. Without proper support and management, your implementation of this system will quickly fall behind, which can severely limit the benefits that you enjoy.

When you have Trianz Managed Support Services you don’t have to worry about keeping the NOW platform up to date. Our consultants will work closely with your leadership teams to make sure that you are always getting the most benefits from the ServiceNow platform. This starts by making sure that you are taking full advantage of the latest ServiceNow versions, but also include taking proactive steps to integrate with other applications in the organizations to drive efficiencies and automations.

Experienced Consultants to Support Your ServiceNow System


ServiceNow is a leader in the ITSM, ITOM, SecOps, SAM, HR Service Delivery and ITBM industry, leveraging the power of modern technologies to reduce the complexity of IT infrastructure and software management in the enterprise.

Some transformational effects with our ServiceNow managed service include:

A dedicated team


Our expert team of administrators and developers will oversee your IT infrastructure through the ServiceNow platform, managing all aspects of IT operations and service management. This combination of expertise and industry knowledge will ensure your systems are fully operational and achieving their full potential.

Offload your workloads


With our expert team of administrators and developers managing your NOW platform, your existing IT staff will have more time to focus on new business developments, rather than fighting fires.

Predictable monthly billing


Our dedicated team will work to ensure that support operations adhere to your budgetary requirements through a combination of system optimization and automations leveraging our Transformative Application Management (TAM) model.

Software integration with APIs and frameworks


ServiceNow platform offers a range of platform-native integrations with third-party tools, along with APIs and frameworks, so that you can develop custom integrations.

On-demand access to expertise


With any new system, it can take time to get your internal workforce up to speed. Our expert team of certified ServiceNow consultants can educate your workforce so that you can sustain long-term growth with ServiceNow as the foundation.

Custom SLAs to adhere to business IT targets


With our managed ServiceNow services, you can offload most of the platform management to our expert team. Our custom service level agreements (SLAs) allow you to pick and choose between on-demand and ongoing support options, to maximize the value ServiceNow offers to your business while guaranteeing uptimes for customers.

ITSM as a Service


Fully managed IT Service Management as a Service including Process consulting, ITSM Implementation, Operations, Automation and Self-service initiatives.

Software Asset Management as a Service


Fully managed Software Asset Management as a service including renewal visibility, license analysis & optimization, compliance & audit management, software spend forecasting, vendor management and negotiation.

Master ServiceNow with Trianz


As the complexity of enterprise IT infrastructure increases, you need a unified solution to organize within the chaos. ServiceNow platform is purpose-built to streamline day-to-day IT operations management workflows, so you can focus on business development rather than fighting fires. Our expert team of consultants can advise you on any aspect of ServiceNow so that you can achieve your full business potential with ServiceNow as a foundation.

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