Enterprise IT infrastructure and services are already difficult enough to manage, but the growing complexity of modern on-premise and cloud infrastructure is making this management even more difficult. For enterprises that are in the process of digital transformation, the task of migrating and configuring their traditional tools for use on modern IT infrastructures only makes things more complicated.
With enterprise IT management platforms like ServiceNow, companies can monitor, integrate, and manage their infrastructure and services more efficiently than ever. Despite this fact, many IT organizations are challenged with their bandwidth and/or internal expertise required to effectively manage their IT Service Management initiatives and operations. Trianz offers a managed service model for the ServiceNow platform, offloading day-to-day management, including platform management, enhancements and fixes to the existing applications, new capabilities development etc. to our expert team of administrators and developers.
Here at Trianz we understand that managing your support services is not typically seen as a profit generating area of a business. With this in mind, it is absolutely essential to ensure this critical task can be performed efficiently and effectively at all times, which is just what ServiceNow will facilitate.