IT operations management (ITOM) is already a difficult task, but the growing complexity of modern on-premise and cloud infrastructure means this management is becoming even more difficult. For enterprises that have not yet undergone a digital transformation, the task of migrating and configuring their traditional tools for use on modern IT infrastructures only makes things more complicated.

With ITOM platforms like ServiceNow, enterprises can monitor and integrate their infrastructure more efficiently than ever. Despite this fact, many businesses still lack the internal expertise required to configure and manage new software and hardware properly. That’s why Trianz offers a managed service for the ServiceNow platform, offloading day-to-day management of your IT infrastructure to our expert team of administrators and developers.

Transformational effects of a ServiceNow managed service

ServiceNow is a leader in the ITOM industry, leveraging the power of modern technologies to reduce the complexity of IT infrastructure and software management in the enterprise.

Some transformational effects with our ServiceNow managed service include:

  • A dedicated team – Our expert team of administrators and developers will oversee your IT infrastructure through the ServiceNow platform, managing all aspects of IT operations and service management. This combination of expertise and industry knowledge will ensure your systems are fully operational and achieving their potential.

  • Offload your workloads – With our expert team of administrators and developers overseeing your IT infrastructure, your existing IT staff will have more time to focus on new business developments, rather than fighting fires.

  • Predictable monthly billing – Our dedicated team will work to ensure that IT operations adhere to your budgetary requirements through a combination of system optimization and spend caps. These bills can be delivered monthly or quarterly to improve cash flow for your enterprise.

Automate ServiceNow with Trianz

With rising customer expectations and stringent regulations and laws, proper ITOM is vital for the ongoing success of a business. With our ServiceNow managed services, you can entrust an expert team with your ITOM workloads and refocus your staff on more critical matters.

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Our Success Stories

TRUSTED BY BUSINESS & TECHNOLOGY LEADERS

Trianz knew exactly what to do in terms of streamlining our incident and service request management process. The way Trianz provided for better, more efficient API-based interaction was exceptional.

VP of Operations

A Large Payment Processing Network Operator

It was outstanding – Trianz setting up a managed services center to support our IT infrastructure on AWS, thereby proactively and reactively addressing and resolving issues.

Senior Director, Business Automation

Retail Major

Partnering with Trianz has proved to be a one-of-its-kind experience. Especially because of it not compromising on its mandate of following industry best practices.

Director – Technology

A Leading School District In US

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