A home security surveillance solutions provider had challenges with data synchronization and user-based security of mobile applications used by field service personnel. Lack of intuitive, lightweight applications and limited connectivity options both increased cost and hampered productivity. To allow for systematic coupling of technician payroll time and related job time, the client partnered with Trianz to develop an SOA-enabled smart-client application. This application had a self-version upgradation feature, and consumed minimal wireless bandwidth.
The application was built leveraging Microsoft technologies, design patterns and Microsoft’s best pattern and practices. It integrates seamlessly with handheld barcode scanners, and provides real-time insights into equipment inventory to increase technician’s productivity on the field.
Client needed an intuitive, secure mobile application that improves productivity of field service technicians’ while reducing operating cost.
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Our engagement with Trianz has now exceeded three years, and together we have delivered many significant initiatives in that time. Many of our successes could not have been achieved without our partnership. In many ways, Trianz has already put our products ahead of the curve.
The white glove approach, agility, and flexibility of the team helped us to tap opportunities in the ever-changing business environment.
Trianz team worked side-by-side with us to transform our sales operations. Now, we have complete visibility into everything from our supply chain to sales and pricing. Our partnership with Trianz has been exceptional.
The team at Trianz worked tirelessly to propose a system that overcame our business challenges. Rising to the occasion, they simplified our processes, enhanced the system and increased productivity. There’s no doubt; our ongoing success was enabled by our partnership with Trianz.
Trianz commitment to taking end-to-end ownership of developing the e-commerce web app is exemplary. Their dedicated involvement was key to us garnering the advantages of automated test suite development and manual testing