While “It’s all about people” is a cliché we hear regularly, most leaders are approaching digital transformations as though they are technology initiatives. Sure, they are technology enabled, but unless the human dimension within is properly understood these initiatives will not succeed. But when transformations become talent driven, they almost always guarantee success.
Unlike technology implementations which follow a waterfall, agile or another methodology, transformation initiatives go through 4 major stages in a particular sequence. Each full cycle sets up the next iteration of transformation.
Stage 1: Leadership and Decision Making - This is where leaders establish vision, priorities and concepts.
Stage 2: In this stage, teams begin the innovation of business models, products or services and business processes.
Stage 3: Here business and IT teams (ideally) collaborate in bringing innovations (new products, services and processes) to life. This is where experiences are also reinvented.
Stage 4: Teams finally rollout transformed products, services, models and process, and begin to measure the results. Results may be both good and bad.
The more data-driven the approach, the more objective evaluations and decisions tend to be and therefore a higher the probability of success.
As transformation cycles evolve from one stage to another, involvement expands to a broader set of employees across the organization. Through each stage, the emotions, commitment and effectiveness of all those involved changes.
As new initiatives launch, there is a mix of fear, anxiety and excitement. When companies communicate effectively and adequately invest in training, employee emotions shift dramatically from fear to confidence and finally to expertise. Along the way comes an inherent vesting in the new business models or processes and a determination to improve things.
As a cycle transitions into a second round, you have employees who are well trained, understand expectations and do not fear technology anymore. They are now deeply committed and want to ensure success of the cycle as opposed to being asked to do their best. With each transformation cycle, teams experience increasing levels of success and along with it comes a positive attitude, stronger commitment and higher effectiveness.
Trasers conducted the 2019 Ab-Initio Survey which received responses from over 9,200 executives from 5,000+ companies in 16 industries around the world. Our questions ranged from drivers of digital transformations to vision, strategy, implementation and change management.
Trasers research on the human dimension showed that companies with high levels of success made the highest level of training investments.
This was also corroborated separately. In a regression analysis of 10+ factors involved in digital transformations ranging from vision, strategy, technology implementation, etc. the factor that emerged as the #1 determinant of transformation success was ‘role-based training for employees.
CHROs must influence CEOs and all leaders in companies to fundamentally understand that digital transformations are powered by employees, not just technology. HR Leaders who focus on the ‘human’ dimension of ‘human resources’ by ensuring role-based training in every initiative will influence the success of digital transformations across the company.
Data and fact-based insights on talent, culture and human capital transformations by industry are now available at your fingertips.
Contact Us Today
What Is an SQL Query Engine? SQL query engine architecture was designed to allow users to query a variety of data sources within a single query. While early SQL-based query engines such as Apache Hive allowed analysts to cut through the clutter of analytical data, they found running SQL analytics on multi-petabyte data warehouses to be a time-intensive process that was difficult to visualize and hard to scale.Explore
A Winning Base for Successful Digital Transformations When it comes to developing a successful digital strategy, it is not just corporations planning to maximize the benefits of data assets and technology-focused initiatives. The Government of Western Australia recently unveiled four key priorities for digital reform in its new Digital Strategy for 2021-2025.Explore
Engage Your Workforce with a Modern Employee Intranet Solution The employee intranet has changed significantly since it was first introduced in the early 1990s. What started as HTML-based static portals have now evolved into intuitive communication tools complete with search engines, user profiles, blogs, event planners, and more. Today, many organizations are taking a second look at employee intranets to bridge gaps between teams, build company culture, centralize information, increase productivity, and improve workflow.Explore
Adopting emerging cloud technologies, consolidating resources, and improving processes is the key. “IT no longer just supports corporate operations as it traditionally has but is fully participating in business value delivery. Not only does this shift IT from a back-office role to the front of business, but it also changes the source of funding from an overhead expense that is maintained, monitored, and sometimes cut, to the thing that drives revenue,” said John-David Lovelock, research vice president at Gartner.Explore
Deliver Powerful Insights Instantaneously with Federated Queries - No Matter Where Your Data Resides The concept of federated queries isn’t new. Facebook PrestoDB popularized the idea of distributed structured query language (SQL) query engines in 2013. Over the years, AWS, Google, Microsoft, and many others in the industry have accelerated the adoption of a distributed query engine model within their products. For example, AWS developed Amazon Athena on top of the Presto code base, while Google’s BigQuery is based on Cloud SQL.Explore
What is Unstructured Data? Almost 80% of the data that enterprises and organizations collect is unstructured - data without a set record format or structure. Unstructured data includes data such as emails, web pages, PDFs, documents, customer feedback, in-app reviews, social media, video files, audio files, and images.Explore