Trianz is positioned as a ‘Market Leader’ in ISG Provider Lens™ ServiceNow Ecosystem Partners Report, U.S. 2022

We are proud to announce that Information Services Group (ISG) has named Trianz as a Leader in ISG Provider Lens™ – ServiceNow Ecosystem Partners 2022 report in ServiceNow Consulting Services, and ServiceNow Managed Services Providers. The report also named Trianz a Rising Star in ServiceNow Implementation & Integration Services.

This report is relevant to all enterprises across industries in the U.S. for evaluating the providers of ServiceNow consulting services. In this quadrant, ISG highlights the current market positioning of providers offering ServiceNow consulting, implementation and managed services to enterprises in the U.S. and how each provider addresses the key challenges faced in the region. The report also provides a comprehensive overview of the competitive landscape of the market.

The ISG Provider Lens study™ highlights Trianz’ strongly differentiated consulting service offerings, domain expertise, and end-to-end, best-in-class ServiceNow Consulting, Implementation & Integration, and Managed Services capabilities to enable its clients to address their most complex issues around digital, cloud, analytics, and platforms.

The report outlines Trianz’ key strengths in ServiceNow Consulting, Implementation & Integration, and Managed Services, including:

  • Strong experience and presence in the US market and with specific go-to-market messaging focused on industry and business verticals and target customer personas for these services (strategically relevant CXO level roles).

  • An impressive line-up of IPs on the ServiceNow platform for long-term strategic transformation and business gains.

  • An efficient delivery model with tested and assured results realized with cloud strategies, cloud Ops, AI, data strategies, and AIOps to create integrated practice and cross-pollination opportunities.

  • Automation-first activities-based approach towards ServiceNow implementations, thereby enabling clients for improvisation and not just running operations.

  • Differentiated ServiceNow practice and managed services capabilities with continuous improvisation through automation/optimization, metrics and dashboards with SLA optimization, and service-oriented KPIs beyond tech availability.

  • Best practice-driven approach for out-of-the-box implementation, integration, and customization: Strong credentials when it comes to out-of-the-box ServiceNow implementation and integration with custom applications, third-party applications, data sources, and tools in a seamless way, providing the best of both worlds by exploiting platform functionalities and customization required, if any.

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