Partnering with Trianz has proved to be a one-of-its-kind experience. Especially because of it not compromising on its mandate of following industry best practices.
Director – Technology
A Leading School District In US
We were using an unautomated helpdesk system and didn’t have an authorized process to track IT assets spread across our over 100 sites. Frequent changes to infrastructure were causing unanticipated outages, and the lack of a well-defined process to resolve such incidents were resulting in frequent SLA breaches.
Trianz successfully installed and configured the IBM TADDM solution to discover a complex infrastructure with multiple firewalls, air gaps and hardened security. It then mapped applications, organized and consolidated information to enable effective service management.
Our engagement with Trianz has now exceeded three years, and together we have delivered many significant initiatives in that time. Many of our successes could not have been achieved without our partnership. In many ways, Trianz has already put our products ahead of the curve.
The white glove approach, agility, and flexibility of the team helped us to tap opportunities in the ever-changing business environment.
Trianz team worked side-by-side with us to transform our sales operations. Now, we have complete visibility into everything from our supply chain to sales and pricing. Our partnership with Trianz has been exceptional.
The team at Trianz worked tirelessly to propose a system that overcame our business challenges. Rising to the occasion, they simplified our processes, enhanced the system and increased productivity. There’s no doubt; our ongoing success was enabled by our partnership with Trianz.
Trianz commitment to taking end-to-end ownership of developing the e-commerce web app is exemplary. Their dedicated involvement was key to us garnering the advantages of automated test suite development and manual testing