We’re very happy to have selected Trianz as our technology partner, and are especially appreciative of the team’s attention to detail, agility, and client centricity.
Director of Technology
Global Security And Protection Company
Our customers were experiencing inconsistencies on our websites and portals. Authentication processes were providing limited accessibility. The combination was resulting in pileups of unresolved issues and spikes in service calls.
Trianz not only helped increase daily site visits by 30% by redesigning online interactions, but also reduced help desk calls by 60% and brought down the expired credentials tickets count by 90%. 25% lower infrastructure costs paved the way for new technology like instant alerts for suspicious activity.
Our engagement with Trianz has now exceeded three years, and together we have delivered many significant initiatives in that time. Many of our successes could not have been achieved without our partnership. In many ways, Trianz has already put our products ahead of the curve.
The white glove approach, agility, and flexibility of the team helped us to tap opportunities in the ever-changing business environment.
Trianz team worked side-by-side with us to transform our sales operations. Now, we have complete visibility into everything from our supply chain to sales and pricing. Our partnership with Trianz has been exceptional.
The team at Trianz worked tirelessly to propose a system that overcame our business challenges. Rising to the occasion, they simplified our processes, enhanced the system and increased productivity. There’s no doubt; our ongoing success was enabled by our partnership with Trianz.
Trianz commitment to taking end-to-end ownership of developing the e-commerce web app is exemplary. Their dedicated involvement was key to us garnering the advantages of automated test suite development and manual testing