Novel Coronavirus (COVID-19) has brought the business world to a standstill with uncertainties and risks rising each passing day. Organizations had a very small window to react to the fast pace of changes to sustain service levels and maintain operational status. IT operations and BCP readiness has been put to test in an unprecedented way.
However, some organizations have positioned themselves as “Digital Champions” by demonstrating exceptional readiness. This report shares the findings from companies globally on their IT operations readiness for a pandemic and provides data-driven perspectives on enabling an elastic, resilient and secure digital work environment.
What makes an IT organization a Digital Champion in the COVID-19 scenario?
We measured companies across 5 major dimensions to evaluate their readiness and response to COVID-19 and to identify the model, approach and attributes of a COVID & pandemic-proof IT organization