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Novel Coronavirus (COVID-19) has brought the business world to a standstill with uncertainties and risks rising each passing day. Organizations had a very small window to react to the fast pace of changes to sustain service levels and maintain operational status. IT operations and BCP readiness has been put to test in an unprecedented way.

However, some organizations have positioned themselves as “Digital Champions” by demonstrating exceptional readiness. This report shares the findings from companies globally on their IT operations readiness for a pandemic and provides data-driven perspectives on enabling an elastic, resilient and secure digital work environment.

What makes an IT organization a Digital Champion in the COVID-19 scenario?

We measured companies across 5 major dimensions to evaluate their readiness and response to COVID-19 and to identify the model, approach and attributes of a COVID & pandemic-proof IT organization

Purpose of the Report

  • Provide an overview of COVID-19 projections & workplace implications

  • Identify the capabilities and approach of a COVID & pandemic-proof IT operation or ‘Digital Champion’

  • Provide recommendations for IT organizations to transition into COVID & pandemic-proof IT operations and Its Business Impact

  • Provide data-driven perspectives and best practices in business continuity, applications & data, IT operations & cybersecurity, organizational readiness & customer engagement processes

Survey Methodology

Trasers conducted a survey between March 1st and April 20th, 2020 targeting every region in the world that has been touched by the novel Coronavirus (herein referred to as COVID-19).

We spoke to and surveyed over 310 leaders in IT departments in large and medium companies worldwide to understand their alignment, preparation and management of various dimensions of business continuity and security in this crisis.

We aggregated thousands of data points collected to produce a targeted report exclusively covering COVID-19 readiness, BCP execution, the features of a Covid & Pandemic-proof IT organization, and the path to becoming one.

This report is exclusively available on Trianz.

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