BUILD, OPERATE, AND MANAGE A RESILIENT AND AGILE INFRASTRUCTURE

A digitally transformed environment enables your enterprise’s underlying infrastructure to scale and expand while optimizing your resources and improving performance. This environment integrates various disparate systems across dissimilar environments and different geographies to perform seamlessly and coherently. Trianz’ Hybrid IT Service Management (ITSM) consultants help you build such an environment that is not only robust and resilient but also intelligent and agile.

We provide hybrid cloud management and IT monitoring solutions to make your interlinked, intelligent and integrated environments act as business enablers that run quietly behind the scenes with minimal human intervention. Our hybrid cloud managed services allow most of your infrastructure to run on private and public clouds with the necessary checks and controls. These controls ensure that your infrastructure doesn’t become a bottleneck for any process even when the service level agreements (SLAs) vary depending on your client and application requirements. Even, when the SLAs are subject to geographical and legal norms.

 

TRANSFORMATIONAL EFFECTS
  • Higher customer and employee satisfaction
  • Increased resource utilization
  • SLA- and KPI-based delivery and measurement of processes
  • Real-time service information availability
  • Lower cost of operations
  • Fewer unwanted and redundant processes/ methods
ORCHESTRATING THE TRANSFORMATION WITH TRIANZ

Our analysts and advisors constantly monitor trends and potential developments in the hybrid cloud infrastructure management and monitoring space to provide real-time and accurate advice to your CIOs and infrastructure managers. We help your IT leaders identify gaps in your current processes, implement the best-in-class and standard processes/ methods, define KPIs, improve infrastructure performance, and consequently make your infrastructure more agile and scalable.

We help your CIOs and IT managers review your existing processes and infrastructure investments, advise them on the best practices, suggest improvement areas, and recommend strategic KPIs to monitor and build a clear roadmap for adoption of new technologies to make the underlying infrastructure more agile and scalable.

We help your CIOs implement new tools and processes; help them take the first steps in making your processes and environments digital ready. These may include implementing a variety of ITSM, configuration management database (CMDB), asset management, capacity management, and performance management tools, migrating infrastructure to the cloud, implementing cloud-based monitoring solutions, and integrating existing applications with new tools.

We help you enhance the performance of your existing on-premises and new hybrid cloud infrastructure by improving the availability of environments, implementing and managing the best-in-class processes, and running environments to the agreed SLAs and KPIs. We also ensure improved service quality and client and employee satisfaction levels on an ongoing basis.

Our analysts and advisors constantly monitor trends and potential developments in the hybrid cloud infrastructure management and monitoring space to provide real-time and accurate advice to your CIOs and infrastructure managers. We help your IT leaders identify gaps in your current processes, implement the best-in-class and standard processes/ methods, define KPIs, improve infrastructure performance, and consequently make your infrastructure more agile and scalable.

We help your CIOs and IT managers review your existing processes and infrastructure investments, advise them on the best practices, suggest improvement areas, and recommend strategic KPIs to monitor and build a clear roadmap for adoption of new technologies to make the underlying infrastructure more agile and scalable.

We help your CIOs implement new tools and processes; help them take the first steps in making your processes and environments digital ready. These may include implementing a variety of ITSM, configuration management database (CMDB), asset management, capacity management, and performance management tools, migrating infrastructure to the cloud, implementing cloud-based monitoring solutions, and integrating existing applications with new tools.

We help you enhance the performance of your existing on-premises and new hybrid cloud infrastructure by improving the availability of environments, implementing and managing the best-in-class processes, and running environments to the agreed SLAs and KPIs. We also ensure improved service quality and client and employee satisfaction levels on an ongoing basis.